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StoryStudios

Frequently Asked Questions:

HOW LONG WILL IT TAKE?
2 business days max!

DO YOU OFFER A MONEY BACK GUARANTEE?
Yes! If in the unlikely case you don’t absolutely love our work, you will get 100% of your money back. We’ll even eat the credit card processing fees.

WHO OWNS THE RIGHTS TO THE VIDEOS?
You do! We hand over all the rights and you can use the videos as you please. Beware of other animators that use copywritten templates & music that could land you in serious legal trouble.

DO YOU PROVIDE FREE REVISIONS?
Yes, we provide 2 free revisions per project. The video is usually done on first delivery.

WHAT RESOLUTION ARE THE VIDEOS IN?
We will give you Full HD versions of all the videos. Some animators in the business charge more for 1080p, but we include it up front.

HOW DO I PAY?
Go to customize your video and you pay right there on the page. We can make special arrangements if you have a different preferred payment method.

MY QUESTION IS NOT LISTED HERE, WHERE CAN I CONTACT YOU?
Please feel free to contact us here!

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